Privacy policy

In the age of digitalization and the proliferation of communication tools, safeguarding privacy is of paramount importance. That’s why we’re committed to rigorously protecting the personal data we collect.

Collection of Personal Data

The types of data we collect include:

• First and last name
• Physical address
• Company name
• Postal code
• E-mail address
• Telephone and fax numbers

This data is mainly collected via forms and through the interaction you may have with our website. In addition, we use cookies and other data logs to collect information about you.

Forms and Interactivity

The forms available on our website are used for a variety of purposes:

• Registration on the website
• Ordering

The information collected via these forms is used for:

• Distribute information or promotional offers
• Produce statistics
• Customer care

The interactivity established between you and our website may also give rise to the collection of data for the same purposes.

Right of Opposition and Withdrawal

We grant you the right to object to the use of your personal data for certain purposes stated at the time of collection. You also have the right to request the removal of your personal data from our databases.

To exercise these rights, please contact us via:

• Our contact page

Right of access and rectification

We undertake to provide a right of access and rectification to persons wishing to consult, modify or even delete data concerning them.

To exercise this right, please contact us at the following e-mail address:

• Our contact page

Safety measures

The security of your data is our priority. To ensure the confidentiality of your information, we have adopted the following measures:

• Using the SSL protocol
• Authentication-based access control
• Network monitoring with dedicated software
• Regular computer backups
• Use of secure logins and passwords
• Setting up firewalls

We make every effort to ensure the confidentiality of your data. However, it is important to note that online data transmission is never completely secure.

Legal framework

We comply with the legal provisions set out in Law 25, or other relevant legislation, to ensure the ethical and secure use of your data. We hope that this updated policy provides a clear view of our commitment to data privacy and security.

Myla Bella Canada attaches great importance to transparency, ethics and legal compliance in website management. This policy aims to detail the various aspects that govern the use of our website, while underlining our commitment to maintaining high standards of responsibility and respect for users’ rights.
It is imperative that we clarify our approach and practices with regard to personal data.

In accordance with the requirements of Law 25 on the protection of personal information in the private sector, Myla Bella has taken substantial steps to guarantee the confidentiality and security of the personal data it holds.
To ensure ongoing compliance with regulations and oversee all data protection issues within the organization, the company has designated a specific person to formally assume this role.

Johanne Ducheine is the person in charge. She embodies Myla Bella’s commitment to protecting your privacy and ensuring strict compliance with legal and ethical standards regarding the collection, use and disclosure of your personal information.

If you have any questions or concerns about the protection of your personal data or the company’s privacy policy, please contact Ms Ducheine.
You can contact her directly using the form on our contact page.

Information sharing

We do not share your information with third parties without your explicit consent, except in specific circumstances where required by law.

Information Security

We use a variety of security technologies and procedures to protect your information. These include firewalls, encryption systems and authentication protocols.

Changes to the Policy

This Privacy Policy may be modified at any time. Changes will be transparently communicated to all affected users.

In accordance with legal requirements, a data protection officer has been appointed within our organization. Contact details for this officer are published on our contact page and are also available by other appropriate means for those unable to access our site. We have robust protocols in place to manage any privacy incidents.
These include:

• Assessing and minimizing the risk of harm to those concerned.
• Notification to the Commission and to the person affected in the event of serious risk.
• Incident log available from the Commission on request.

We scrupulously respect the new directives concerning the communication of personal data without consent for study, research or statistical purposes, as well as in the context of commercial transactions.

Publish in clear and simple terms detailed information on its policies and practices regarding the governance of personal data. Comply with all new rules on consent, collection and use of personal data.

Provide, by default, settings ensuring the highest level of confidentiality for any technological product or service offered to the public. By adhering to these requirements, Myla Bella aims to establish a solid and transparent privacy policy that not only meets legal requirements, but also the expectations of our users and customers.

Anyone accessing our website is deemed to have accepted the terms and conditions set out in this policy. If you do not agree to these terms, please do not use our site.

Myla Bella reserves the right to modify this policy at any time. Modifications will be effective as soon as they are published on this site. All content published on this site is the exclusive property of Myla Bella and is protected by copyright laws. Reproduction in whole or in part is strictly prohibited without our express permission.

Trademarks and logos appearing on this site are the property of Myla Bella or their respective owners. Nothing on the site should be construed as granting any license or right to use any trademark displayed on the site. Although we make every effort to ensure the accuracy of the information published, MB cannot guarantee that the information presented is always current or complete.
Our site may contain links to other websites which are not under our control.
MB is not responsible for the content of these sites.

This policy shall be governed by and construed in accordance with the laws of Canada where Myla Bella is registered. Any dispute relating to the use of the site will be submitted to the jurisdiction of the competent courts.

By using our services, you consent to the collection, use and sharing of your information in accordance with this Privacy Policy. We take your privacy very seriously and are committed to maintaining the confidentiality and security of all information collected.
We hope this policy meets your needs for privacy and information security.

• Bill 25 – New privacy provisions

Myla Bella respects the privacy of its customers and guarantees their right to choose the information that concerns them. We make every effort to process your personal data in accordance with the law.
Our privacy policy explains how we handle the personal data of users of our online store.

First and foremost:

• What type of data we process and whether the processing of this data is necessary for the services we provide
• For what purpose and on what basis we process data
• How long we process data
• What rights do our users have as data subjects?

The administrator of your personal data is the Myla Bella entity whose website or application you use. What does this mean? The Myla Bella entity that provides the website or application decides the purposes and means of processing your personal data, in other words, how your data will be used.

How can you contact us regarding your personal data?

Go to the Contact section, where we have provided a form to make requests concerning your rights in relation to the processing of your personal data.

What data do we process?

We process your data, which includes information about the website you visited, information stored in cookies on your device and its cache, and location data generated by your device (as well as automated analysis of your activity on the website and app).

You provide us with personal data that is necessary for us to provide you with services, for example when you create accounts or profiles on the services, when you fill in forms or registration windows on the services, during the application installation process, data that you modify when you edit your accounts (such as your e-mail address, your first and last name, your age, your gender, your city, your date of birth).

In the course of providing hosting services, we store on our servers the data that you voluntarily publish using the IT tools made available to you on the Internet in specific services. The extent of the specific data processed varies from one service to another, according to the detailed information provided for each service in the registration process for a given service or in the service regulations.

For what purpose and on what basis do we process your data?

To ensure the security of the service (for example, to check whether an unauthorized person is connecting to your account), to carry out statistical measurements, to improve our services and adapt them to the needs and convenience of users (for example, personalization of service content) as well as for direct marketing (also commissioned by advertisers) or the promotion of our own services.

For marketing and statistical purposes related to a better adaptation of advertising and editorial content, your data may also be processed by creating comparisons and reconciliations with the data of other users (including data concerning activity on our services, for example, browsing on services related to a given subject) and the analysis of these comparisons and reconciliations.

For marketing purposes and to tailor the content of our services, we may also analyze the content that was launched or displayed on the pages you visited and how it was launched or displayed (for example, if many users move the screen to view a particular piece of content, we will try to place it in a more visible location, and if a particular advertisement is shown to you, we will try to match it with other relevant advertisements). This data processing is the exercise of our legitimate interests.

You have the following rights with regard to the processing of your personal data by us and our trusted partners:

• The right to access your data, including obtaining a copy of your data
• The right to request rectification of your data
• The right to erase your data – the right to be forgotten
• The right to lodge a complaint with the data protection supervisory authority
• The right to restrict data processing
• The right to object (objection to processing, objection to direct marketing, including profiling, legitimate objection to the processing of your data in the controller’s legitimate interest).
• We have carried out balancing tests with regard to the processing of personal data that we carry out on the basis of our legitimate interests identified above.
  For more information on balancing tests, please contact us.

Your data is processed on the basis of your consent

You have the right to withdraw your consent. Withdrawal of consent does not affect the lawfulness of processing that was carried out on the basis of consent prior to its withdrawal. If your data is processed on the basis of consent or for the performance of a contract necessary for the provision of a service: you have the right to the portability of your personal data. In order to exercise the aforementioned rights, please contact us in the “Contact” section.

This cookie policy is an appendix to the privacy policy and forms an integral part thereof. On our website and application, we use Internet tags such as cookies or local storage to collect and process personal data in order to personalize content and advertising and to analyze website traffic. This technology is also used by us to tailor advertising to your preferences.

This cookie policy applies to cookies and similar technologies used by us.

By using our website and configuring your browser settings accordingly, you consent to the use of cookies and similar technologies in accordance with this cookie policy.

If you do not agree to our use of cookies or similar technologies, or if you wish to limit the permitted scope of use of cookies and similar technologies, you should modify your browser settings accordingly (as described below) or refrain from using the Myla Bella site.

What are cookies?

Cookies are computer data recorded in files and stored on the end device of a user of the Myla Bella website, which the browser sends to a server each time you connect to the website from a given end device when you visit various sites on the Internet (i.e. your computer, tablet, smartphone, etc.).

A cookie generally contains the name of the website from which it originates, its lifetime, a unique number generated used to identify the browser from which the connection to the website is established, and other necessary data.
The information on cookies in this privacy policy also applies to other similar technologies used on our website.

Why do we use cookies?

To make the website faster and easier to use, to better tailor available content and advertising to your expectations and interests, to facilitate the presentation of advertising tailored to your interests. To collect aggregate statistics that enable us to understand how people use the site and to help us improve functionality and content.

Session cookies: remain on your device only while you are using the website.
Permanent cookies remain on your device for as long as they are set, or until you delete them. Types of cookies or similar technologies used.

Type of cookies: why and how they are used. Authentication to identify the logged-in user in order to display relevant information corresponding to his/her interests. Security to support abuse prevention mechanisms.
Necessary for site operation.

Necessary for the proper functioning of the website, enabling you to navigate the site and use the elements on it. They can remember your previous actions, for example, opening texts when you return to the same session.

Storage of your settings and choices: For example, username, personalized settings, language preferences and communication history) in order to provide you with more personalized content and services.
They are useful for filling in forms.

Notwithstanding the above, they provide you, via so-called social plug-ins, with functionality, important information and content tailored to your needs.
In order to ensure the smooth operation of the site, we use data relating to activity on the site, and this data is aggregated so that no user identifier can be identified within a group segment.

Advertising: To provide you with advertisements that correspond to your activity, interests and habits, while limiting the display of the same advertisement or an advertisement that does not correspond to your interests, for marketing purposes, as well as the necessary analyses and measurements.

We may use your browsing history, data relating to website activity such as clicks, purchase history, type of content and advertisements displayed.
The above-mentioned data relating to user activity on the site may be combined with data provided by users during registration.

The combined data is aggregated in such a way that the segment of interest of the group constructed does not make it possible to identify a user solely on the basis of his or her profile and, consequently, it is not possible to identify a user solely on the basis of his or her profile. This aggregated data may be used by us.

Advertising cookies also enable us to measure the effectiveness of advertising campaigns (for example, by counting how many people clicked on a given ad and navigated to the advertiser’s website).

Information security

We take data security very seriously.
Therefore, we make every effort to protect our service from unauthorized access by third parties, and we control the methods we use to collect, store and process information. We use, among other things, firewalls, server security devices, encryption devices and physical security measures. We only grant access to data to Myla Bella employees who need access to process it solely for the purposes described in the privacy policy.

Do we use cookies or similar third-party technologies?

No, absolutely none shares is made with any companies.